Portfolio
The following case studies offer a deep dive into several projects completed for clients. Each case study details the goals of each research method, deliverable, and the insights learned along the way.
Details in some case studies have been obscured to retain client privacy.
Website Redesign
A human-centered approach to serving three distinct audiences.
Broker Experience
Ideating and designing a broker customer experience for the future.
Academic Medical Center
Universal Navigation Design
Designing a seamless navigation system to unify 300+ websites into a cohesive digital ecosystem.
Hospital Room
Service Design
Redesigning the patient room experience.